Frequently Asked Questions

GoKidsy is a comprehensive preschool and daycare management platform designed specifically for early childhood education centers. It's built for preschool directors, daycare owners, teachers, and administrators who want to streamline operations, improve parent communication, and reduce administrative workload.

Whether you run a single center or multiple locations, GoKidsy provides all the tools you need in one secure, easy-to-use platform — from enrollment and billing to attendance tracking and parent engagement.

GoKidsy includes six core modules to manage every aspect of your preschool or daycare:

• Admissions & Enrollment — Online enrollment forms, waitlist management, and digital signatures
• Billing & Payments — Automated invoicing, online payment processing, and payment reminders
• Attendance Tracking — Digital check-in/check-out with real-time notifications
• Parent Communication — Daily updates, photo sharing, secure messaging, and announcements
• Reports & Analytics — Financial reports, attendance analytics, and custom dashboards
• Parent Mobile App — iOS and Android apps for parents to stay connected 24/7

Explore all features →

Security is our top priority. GoKidsy uses enterprise-grade security measures to protect sensitive information about children and families:

• End-to-end encryption for all data transmission
• Secure cloud storage with regular automated backups
• Role-based access control to ensure staff only see what they need
• FERPA compliance and adherence to data protection regulations
• Secure authentication with password protection
• 24/7 monitoring and regular security updates

We maintain the highest standards to give you peace of mind that your data is safe and secure.

Most centers are up and running within 1-2 weeks. Our implementation process includes:

• Initial setup and data migration (2-3 days)
• Staff training sessions (1-2 days)
• Parent onboarding and app setup (ongoing)
• Full launch with ongoing support

We provide dedicated onboarding support to ensure a smooth transition. Our intuitive interface means minimal training is required, and most staff members feel comfortable using the platform within the first day.

Yes, we provide free mobile apps for both iOS (iPhone/iPad) and Android devices. Parents can download the GoKidsy Parent App from the App Store or Google Play Store.

The app allows parents to:

• Receive real-time updates about their child's day
• View photos and videos from the classroom
• Communicate with teachers via secure messaging
• Check attendance and check-in/check-out times
• View and pay invoices
• Access important documents and announcements

Parents can also access everything through a web browser if they prefer not to download the app.

We offer flexible pricing plans based on the size of your center and the features you need. Pricing is transparent with no hidden fees.

As we're currently in the pre-launch phase, we're offering exclusive early access pricing and special onboarding benefits for centers that join our waitlist.

Sign up for the waitlist to get detailed pricing information and reserve your spot for early access with preferential rates.

Absolutely! GoKidsy is designed to scale with your business. Our platform supports multi-site management, allowing you to manage multiple preschool or daycare locations from a single dashboard.

You can:

• View consolidated reports across all locations
• Maintain consistent policies and procedures
• Manage staff across different centers
• Track performance metrics for each location individually
• Centralize billing and financial reporting

Whether you have 2 locations or 20, GoKidsy grows with you.

We provide comprehensive support to ensure your success:

• Dedicated onboarding specialist for implementation
• 24/7 email support with quick response times
• Live chat support during business hours
• Video tutorials and documentation library
• Regular webinars and training sessions
• Priority support for urgent issues
• Dedicated account manager for larger centers

We're committed to being there whenever you need help, ensuring your center runs smoothly every day. Learn more about us →